FREAKFLAG is an online clothing store. We currently have no physical shop.
Choose your favourite T, CUSTOMISE YOUR GARMENT, select the size and quantity and click "add to cart". Provide your details for billing and shipping as requested, and proceed to pay using a credit/debit card through OUR secure PAYMENT platform. Our automated system will then send you a confirmation via email with your order details. Once payment is received/cleared, you will receive notification via email, and we'll begin processing your order.
Your shipping confirmation , AN EMAIL, WILL BE SENT AFTER PRODUCTION, WITH A tracking number attached. Click the link provided to navigate to our courier's website.
R172.50
PRODUCTION, ON AVERAGE TAKES 5 -7 working days. ONCE HANDED OVER TO THE COURIER, PLEASE ALLOW 2 - 3 days for delivery
– if YOU CHOOSE TO EXPEDITE OR rush YOUR order, PRODUCTION, ON AVERAGE TAKES 2-3 days, AND 2-3 DAYS FOR DELIVERY.
Once your order is shipped, you will receive a confirmation email with tracking details.
If we anticipate delays beyond our estimated time, we will notify you. You will have 7 days from notification to decide whether to cancel.
We do not accept cancellations for delayed orders unless we notify you of an exceptional delay beyond the estimated timeframe.
No problem! Just send us an email and ask for an RMA (Return Merchandise Authorisation) number. Be sure to include your order date, what you want to send back, and why. Once you get your RMA number, make sure to write it clearly on the outside of the return parcel.
The RMA number helps us track your return and make sure it’s processed quickly. Without it, we might not be able to accept your return—so don’t skip this step!
we will provide you with the address once you have made contact.
Most items, yes—as long as they’re still in brand-new condition and in the original packaging. If anything looks worn or used, we won’t be able to accept it.
We can't take items back if:
- it’s been more than 7 days since you got them
- They’ve been worn or used
- they’re not in their original packaging
Easy—just make sure your return is within 30 days of receiving your order, and the item is still in like-new condition. Once we’ve received and checked your return, we’ll process your refund.
Definitely! If you prefer an exchange or store credit instead of a refund, just let us know in your return request. Same 7 day window and condition rules apply.
Return shipping is on you—we don’t cover the cost of sending items back to us.
Just let us know:
- When you bought the item
- What you want to return
- Why you’re returning it
That could delay your return, or we might not be able to accept it. Make sure it’s written clearly on the outside of the parcel so we can process it smoothly.
MEET YOUR MAKER is an online customiSation tool that allows users to personaliSe GARMENTS such as t-shirts, hoodies, CAPS, ETC. with EITHER OUR MERCH OR THEIR own text AND IMAGES BEFORE PLACING AN ORDER.
While you can start designing without an account, you’ll need to register or log in to complete an order, save your designs, OR track your purchases.
SELECT MEET YOUR MAKER FROM OUR MENU, Select a product from the catalog AND Click “Start Designing”.
OF COURSE! upload your own artwork in common file formats (JPG, PNG, SVG, etc.). Just click “Upload Image” WITHIN MEET YOUR MAKER.
TO SEE MORE INFORMATION ON FILE TYPE AND BEST PRACTICES, PLEASE USE THE DTG, DTF AND EMBROIDERY GUIDELINES BELOW.
Add and style custom text, Upload personal graphics, USE OUR MERCH PRINTS, CHANGE COLOUR AND SIZE, AND CHOOSE WHICH PRINT TYPE (DTG OR DTF), YOU WOULD PREFER.
Full colour images and artwork up to 1200dpi (Min. 300dpi) print quality, high elasticity, TRUE TO TONE colour and longegivity.
FILE FORMAT REQUIREMENTS:
PNG, JPG*, PDF (Vector), SVG, EPS
RESOLUTION:
300dpi - 1200dpi
COLOUR PROFILE:
CMYK and/or RGB
Please NOTE:
*JPG format images are only to be supplied if it is a full colour image such as a landscape or photograph, but it is best practice to try and avoid this format.
BACKGROUNDS: We encourage that artworks contain a Transparent Background (No background), unless it is a full colour image.
PANTONE® NOTICE: Unfortunately we do not print using PANTONE colours, we therefore print a RGB/CMYK equivalent, we do not guarantee a 100% Colour
While the Heat press method uses Vinyls to be printed and pressed on, Direct to film relies on transparent film which gives it a more clean looking and light feeling print, with it's longegivity living up to the standards of a Direct to garment (up to 60 washes), this makes it our most sought after branding method for customers looking for a budget option as it offers high print quality, stunning and vibrant colours, and a long lasting print, for a fraction of the price.
FILE FORMAT requirements:
PNG, JPG*, PDF (Vector), SVG, EPS
RESOLUTION Requirement:
300dpi - 1200dpi
COLOUR PROFILE:
CMYK
Please NOTE:
*JPG format images are only to be supplied if it is a full colour image such as a landscape or photograph, but it is best practice to try and avoid this format.
BACKGROUNDS: We encourage that artworks contain a Transparent Background (No background), unless it is a full colour image.
PANTONE® NOTICE: Unfortunately we do not print using PANTONE colours, we therefore print a RGB/CMYK equivalent, we do not guarantee a 100% Colour
Considered today as one of the most sought after branding methods, we offer embroidery capable of producing upto 12 colours of high quality threads, plus we offer a digitizing service at an additional fee which is supplied when placing your order.
FILE FORMAT requirements:
PNG, JPG*, PDF (Vector), SVG, EPS
RESOLUTION requirement:
300dpi - 1200dpi
COLOUR PROFILE:
CMYK or RGB
PLEASE NOTE:
Full colour artworks with more than 12 colours present may not be eligable for embroidery.
1Fades and Gradients are prohibited as embroidery is unable to recreate this effect, artwork/s should always contain solid colours.
Small and/or narrow/thin fonts are prohibited.
Yes, meet your maker includes a preview feature that shows a realistic rendering of your customised product.
Yes, if you are logged in, you can save your design to your account and return to edit or order it later.
After designing your product and clicking “Add to Cart,” you can specify the sizes and quantities needed before proceeding to checkout.
After checkout and payment, you’ll receive an order confirmation email with your order details.
please reach out to us so that we can assist.
