The shipping times provided are a guideline, not a guarantee, and while we do our best to ensure timely delivery, there may be delays that are out of our control. Here's what you can expect:

- if we anticipate any delays beyond the estimated delivery time, we'll notify you. You'll then have 7 days from the notification to decide whether you want to cancel your order. If you choose to cancel, we'll refund you the full purchase price.

- Once your order leaves our hands, it is in the care of our shipping partner. We are not liable for delays, damage, or loss caused by the courier service.

- While we aim to deliver as quickly as possible, some delays may occur due to high order volumes, custom designs, or unforeseen courier issues.

- FREAKFLAG's delivery obligation is fulfilled when we hand over the product to the address you provided. After this point, we are not responsible for any loss or unauthorized use of the product.